How to Know HDFC Customer ID by SMS
HDFC Bank is one of India’s leading private banks, offering a range of financial services and digital banking solutions. Knowing your HDFC Customer ID is essential for accessing various banking services, such as online and mobile banking. If you’ve forgotten or misplaced your Customer ID, don’t worry! This article provides a step-by-step guide on How to Know HDFC Customer ID by SMS through SMS.
Your HDFC Customer ID is a unique identifier assigned to every account holder by the bank. This ID is used for:
The Customer ID is different from your account number, and remembering it can save you time when using digital banking services.
HDFC provides multiple ways to retrieve your Customer ID. Here is the SMS method, which is the quickest and most convenient way:
Ensure your mobile number is registered with HDFC Bank. If your number is not registered, visit your nearest HDFC branch to update it.
Open the SMS app on your registered mobile number.
Compose a new SMS in the following format:
(Note: This is a placeholder. Replace it with the exact keyword provided by HDFC Bank.)
Send the SMS to the official HDFC customer service number, 5676712 or 9840342432.
You will receive an SMS reply from HDFC Bank containing your Customer ID.
Important Note: Standard SMS charges may apply. Ensure you have sufficient balance or a messaging plan activated.
If the SMS method doesn’t work or is unavailable, you can use the following alternatives:
Visit your nearest HDFC Bank branch with valid ID proof, and the bank staff will assist you in retrieving your Customer ID.
If your mobile number is not registered, you will not be able to retrieve your Customer ID via SMS. Ensure your number is updated by visiting an HDFC branch.
Always double-check the SMS format before sending. Any errors may lead to a failed request.
If you don’t receive a response immediately, wait for a while and retry. Sometimes, delays occur due to network issues.
If your account is inactive or blocked, the SMS service might not work. Contact HDFC customer care for further assistance.
A1: Standard SMS charges may apply as per your mobile operator’s tariff plan.
A2: No, the SMS method requires a registered mobile number. You can update your number at your nearest HDFC branch.
A3: Usually, you will receive the SMS within a few seconds. However, delays may occur due to network issues.
A4: Yes, you can use the HDFC Mobile Banking App, NetBanking, or visit an HDFC branch.
| Method | Details | Time Taken | Requirements |
|---|---|---|---|
| SMS Method | Send an SMS with the required format to 5676712. | Instant to 5 minutes | Registered mobile number |
| Mobile Banking App | Log in and check the “Profile” section. | Instant | Mobile app and credentials |
| NetBanking | Use the “Forgot Customer ID” option on the NetBanking portal. | 5-10 minutes | Internet access and registered email/phone |
| Visit Branch | Visit your nearest branch with valid ID proof. | 15-30 minutes | ID proof and account details |
Disclaimer: This article is for informational purposes only and does not guarantee the availability or functionality of the SMS service provided by HDFC Bank. For official guidelines and updates, please visit the HDFC Bank website or contact customer service directly. Ensure you do not share sensitive information over SMS or phone calls unless verified.
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