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How to Port Jio to BSNL: A Complete For More Details

Porting your number from one network to another can sometimes seem like a daunting process, especially when you’re switching from a major telecom service provider like Jio to BSNL. However, the process is quite simple and straightforward if you follow the right steps. In this detailed guide, we will walk you through How to Port Jio to BSNL, answer common questions, and provide you with all the essential details you need to know about the porting procedure.

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What is Mobile Number Portability (MNP)?

Before we dive into the process of porting your number from Jio to BSNL, it’s important to understand what Mobile Number Portability (MNP) is. MNP is a service that allows mobile users to switch from one telecom operator to another while keeping their existing mobile number. This service is available to users across India, and it is a free service provided by the telecom regulatory authority.

Key Benefits of MNP:

  • Retain Your Number: You don’t need to worry about informing your contacts about a new number.
  • Choose a Better Service: If you’re unsatisfied with your current service provider (in this case, Jio), you can switch to a better one, such as BSNL.
  • No Disruptions: The porting process generally does not disrupt your ongoing services.

Step-by-Step Guide How to Port Jio to BSNL

Switching from Jio to BSNL is a simple process that involves a few steps. Here’s a detailed breakdown of how you can port from Jio to BSNL.

Step 1: Check Eligibility

Before initiating the porting process, make sure you meet the eligibility criteria. To port your number from Jio to BSNL, ensure that:

  • You have been using the Jio network for at least 90 days (as per TRAI’s regulations).
  • Your Jio number should be active.
  • There are no outstanding dues on your current Jio account.

Step 2: Send Porting Request to Jio

To begin the porting process, you will need to send a PORT SMS from your Jio number. Follow these steps:

  1. Open your messaging app.
  2. Type the message PORT <your 10-digit mobile number>.
  3. Send the message to 1900.

For example, if your Jio number is 9876543210, you would type PORT 9876543210 and send it to 1900.

Step 3: Receive UPC Code

Once you send the porting request, you will receive an Unique Porting Code (UPC) from Jio via SMS. This code is valid for only 5 days, so make sure to use it within the given time frame. The UPC is a mandatory requirement for porting your number to BSNL.

Step 4: Visit the Nearest BSNL Store

Take the following documents to your nearest BSNL store to proceed with the porting process:

  • Porting Request Form: Available at the BSNL store.
  • Proof of Identity: You will need a government-issued ID such as an Aadhar card, voter ID, passport, or driving license.
  • Proof of Address: A utility bill, passport, or rental agreement.
  • Recent Passport Size Photograph: This is required for identity verification.
  • UPC Code: The code you received from Jio.

Step 5: Fill in the Porting Request Form

At the BSNL store, you will be required to fill in a Porting Request Form. Provide your Jio UPC code, the documents mentioned above, and your personal details.

Step 6: BSNL Will Process the Request

Once you submit your porting request, BSNL will start the process of transferring your number. It may take anywhere from 7 to 10 days to complete the porting procedure, during which your number will remain active on the Jio network until the process is finished.

Step 7: Receive Your BSNL SIM Card

Once the porting process is complete, you will receive a new BSNL SIM card. Insert the BSNL SIM into your phone, and your number should start working with BSNL’s network. You may need to restart your phone or wait for a few hours for the change to take effect.

Important Things to Keep in Mind When Porting

Here are a few additional points that can make the porting process smoother and help you avoid common issues:

  • Service Disruption: There might be a brief period during which you may not have any service. This is a part of the porting process, so don’t be alarmed.
  • Outgoing Calls on Jio: Once your request is processed and the UPC code is generated, you might still be able to make outgoing calls for a short period on Jio. This is normal and will stop once your number is fully ported to BSNL.
  • Prepaid or Postpaid: Whether you have a prepaid or postpaid connection, the process to port from Jio to BSNL is the same.
  • Rejection of Porting Request: If your porting request is rejected, BSNL will inform you of the reason, such as pending bills or incorrect documents. Make sure to clarify such issues and resubmit your request.

What to Expect After Porting to BSNL?

Once you have successfully ported your number to BSNL, you will enjoy a range of benefits offered by the network, including:

  • Affordable Plans: BSNL offers several budget-friendly mobile plans, including data packs, talktime plans, and combo offers.
  • Reliable Network Coverage: BSNL has extensive network coverage across rural and remote areas, making it a reliable choice for users in such locations.
  • Customer Support: BSNL provides good customer service, and you can easily reach out to them for any issues or assistance you may need.

Advantages of Switching from Jio to BSNL

When considering porting from Jio to BSNL, it’s important to understand the benefits you might experience. While both Jio and BSNL are prominent telecom operators in India, they offer different sets of services and network capabilities. Below are some key advantages of choosing BSNL over Jio:

1. Extensive Rural Coverage

One of the most significant advantages of BSNL is its strong rural coverage. Unlike Jio, which has its focus mainly on urban areas, BSNL is well-known for providing connectivity in remote and rural areas. If you live in a rural area where Jio’s network quality is unreliable or unavailable, BSNL might offer a better alternative.

2. Affordable Plans for Budget-Conscious Users

BSNL is often considered more cost-effective compared to Jio. BSNL offers various affordable prepaid and postpaid plans that are tailored to meet the needs of budget-conscious customers. For example, BSNL offers affordable data packs, voice call plans, and long-term plans that can be ideal for users who don’t require large amounts of data every month but still want a reliable network.

3. Unlimited Data at Reasonable Speeds

BSNL also offers unlimited data plans with reasonable speeds, especially after the government’s push towards strengthening BSNL’s infrastructure. While Jio offers high-speed data, BSNL has started to improve its 4G network services and provides competitive data plans, particularly for users who need a consistent data service at an affordable price.

4. Government Backing

As a state-owned company, BSNL benefits from government backing, which gives it a sense of stability and continuity. This ensures that BSNL’s network is not just focused on urban customers but also invests heavily in rural networks and infrastructure to help bridge the digital divide across India. If you’re someone who values supporting a government-backed entity or need services in areas that aren’t covered by private players, BSNL might be a good choice.

5. International Roaming Services

BSNL offers affordable international roaming services. While Jio also provides international roaming, BSNL’s plans can sometimes be more cost-effective for users who travel frequently abroad. Depending on the country you’re traveling to, BSNL’s international roaming services can save you a considerable amount of money.

6. Dedicated Customer Support

BSNL provides personalized customer support through dedicated customer service centers and helplines. Since it’s a government-backed service, customers often feel that they get more attention for issues related to network coverage or billing discrepancies. For users seeking robust customer support, BSNL’s reputation for providing responsive assistance is a notable benefit.

7. No Need to Change Your Number

As a part of the Mobile Number Portability (MNP) process, you won’t need to change your phone number when you port from Jio to BSNL. This eliminates the hassle of updating contacts, informing friends and family, and updating business-related details.

How to Check the Status of Your Porting Request

Once you have submitted your porting request at the BSNL store and received your new BSNL SIM card, it’s important to monitor the status of your porting process to ensure everything is on track. Here are some methods you can use to check the status:

1. Check via SMS

Once your porting request is processed by BSNL, you will receive an SMS on your new BSNL number, notifying you of the porting status. The SMS will either confirm the successful completion of porting or mention the expected date when your number will be ported.

2. Contact BSNL Customer Care

If you don’t receive the SMS or want to inquire about the status of your porting request, you can contact BSNL Customer Care by dialing their toll-free number 1503 or visiting the nearest BSNL store. Customer care representatives can provide real-time updates on your porting request.

3. Use Online Services

BSNL also offers online services where you can track your porting status. You can log in to the BSNL website or use their mobile app to check the progress of your porting request. By entering your mobile number and porting request ID, you can get instant updates on the process.

Issues That Could Delay the Porting Process

While the porting process is usually straightforward, there are several factors that could cause delays or issues with your porting request. Below are some common problems you may encounter during the porting process:

1. Incorrect or Missing Documentation

If you fail to provide the correct documentation or leave out necessary details in the porting request form, your request may be delayed. Make sure that all your documents are self-attested and are legible when you submit them to BSNL.

2. Pending Bills with Jio

You cannot port your number if you have pending bills or dues with Jio. Before initiating the porting process, make sure your Jio account is clear of any outstanding balance. BSNL will not accept your porting request unless all dues are cleared.

3. Non-Compliance with MNP Rules

If you try to port your number before you have completed the minimum 90-day period with Jio, your porting request will be rejected. You must have used your Jio number for at least 90 days to be eligible for porting to BSNL.

4. Expired UPC Code

The UPC code is valid only for 5 days after you receive it from Jio. If you miss this deadline, you will need to generate a new UPC code by sending another SMS to 1900. Failure to do so could result in a delayed porting process.

5. Technical Issues or System Failures

In some rare cases, technical problems with either Jio or BSNL’s systems could cause a delay. If your porting request hasn’t been processed within the stipulated 7-10 days, it’s important to contact BSNL customer support to investigate any system-related issues.

Important Considerations Before Porting to BSNL

When deciding whether to port from Jio to BSNL, there are a few other factors that you should consider to ensure you’re making the right choice:

1. Data Speeds and Network Availability

BSNL has recently made strides in improving its 4G network, but it is still not as widespread or as fast as Jio’s 4G services in many areas. If high-speed internet is crucial to your daily needs, ensure that BSNL offers adequate coverage in your area. You can check BSNL’s network coverage map or ask customer support about 4G availability in your region before porting.

2. BSNL’s 4G Rollout

BSNL has been steadily rolling out its 4G services across various cities and rural areas. While it has made significant progress, it’s important to keep in mind that 4G services may not be available in all regions at once. If you need 4G connectivity immediately, make sure to verify that your area is covered before you port.

3. Plans and Offers

BSNL offers attractive combo plans, including unlimited voice calls, data packs, and monthly plans, which can be a great option for users who need cost-effective plans. However, Jio often has more data-centric plans with higher speeds and extra features like OTT subscriptions and data rollover. Be sure to compare the plans of both providers and choose the one that suits your needs best.

4. Availability of 5G Services

Although BSNL is working on 5G trials, Jio is currently ahead in terms of 5G network development. If you are looking for future-proofing with 5G connectivity, it might be worth considering staying with Jio, as their 5G rollout is already underway in major cities.

5. Customer Support and Service Quality

BSNL has been praised for its responsive customer service, especially for customers in remote areas. However, Jio is known for offering a more digitally-focused experience with its self-service apps and online support channels. Depending on your preference for customer service, you may want to consider these differences before switching networks.

Summary

Porting your number from Jio to BSNL is a simple process involving sending a PORT SMS, obtaining a UPC code, submitting required documents, and waiting for the process to complete. Make sure to follow the steps carefully to ensure a smooth transition to BSNL.

FAQs on Porting from Jio to BSNL

1. How long does it take to port from Jio to BSNL?

The porting process typically takes 7 to 10 days, but there may be some variations depending on your location and any technical issues.

2. Can I port from Jio to BSNL without any charges?

Yes, porting your number from Jio to BSNL is free of charge. However, BSNL might charge you for a new SIM card.

3. What happens if the UPC code expires before I submit the porting request?

If the UPC code expires, you will need to generate a new code by sending another PORT <your number> message to 1900.

4. Will my BSNL SIM work immediately after I submit the porting request?

No, your BSNL SIM will only become active after the porting process is complete. Until then, your Jio connection will remain active.

5. Can I port from Jio to BSNL if I have an outstanding bill?

No, you will need to clear any pending dues with Jio before initiating the porting process.

Devid

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