HDFC Bank is one of India’s leading private banks, offering a range of financial services and digital banking solutions. Knowing your HDFC Customer ID is essential for accessing various banking services, such as online and mobile banking. If you’ve forgotten or misplaced your Customer ID, don’t worry! This article provides a step-by-step guide on How to Know HDFC Customer ID by SMS through SMS.
What Is an HDFC Customer ID?
Your HDFC Customer ID is a unique identifier assigned to every account holder by the bank. This ID is used for:
- Logging into HDFC NetBanking.
- Accessing HDFC Mobile Banking.
- Tracking and managing your accounts, loans, or credit cards online.
The Customer ID is different from your account number, and remembering it can save you time when using digital banking services.
Steps How to Know HDFC Customer ID by SMS
HDFC provides multiple ways to retrieve your Customer ID. Here is the SMS method, which is the quickest and most convenient way:
Step 1: Register Your Mobile Number with HDFC
Ensure your mobile number is registered with HDFC Bank. If your number is not registered, visit your nearest HDFC branch to update it.
Step 2: Open Your Messaging App
Open the SMS app on your registered mobile number.
Step 3: Type the SMS
Compose a new SMS in the following format:
(Note: This is a placeholder. Replace it with the exact keyword provided by HDFC Bank.)
Step 4: Send the SMS
Send the SMS to the official HDFC customer service number, 5676712 or 9840342432.
Step 5: Receive Your Customer ID
You will receive an SMS reply from HDFC Bank containing your Customer ID.
Important Note: Standard SMS charges may apply. Ensure you have sufficient balance or a messaging plan activated.
Alternative Ways to Retrieve HDFC Customer ID
If the SMS method doesn’t work or is unavailable, you can use the following alternatives:
1. Check Your Welcome Kit
- When you open an account with HDFC, the Customer ID is printed on the first page of your welcome kit.
2. HDFC Mobile Banking App
- Log in to the HDFC Bank Mobile Banking App.
- Navigate to the “Profile” or “My Account” section to find your Customer ID.
3. HDFC NetBanking
- Visit the HDFC NetBanking portal.
- Click on the “Forgot Customer ID” option.
- Follow the on-screen instructions to retrieve your ID using your registered mobile number or email.
4. HDFC Branch
Visit your nearest HDFC Bank branch with valid ID proof, and the bank staff will assist you in retrieving your Customer ID.
Common Issues and Troubleshooting
1. Mobile Number Not Registered
If your mobile number is not registered, you will not be able to retrieve your Customer ID via SMS. Ensure your number is updated by visiting an HDFC branch.
2. Incorrect SMS Format
Always double-check the SMS format before sending. Any errors may lead to a failed request.
3. Network Issues
If you don’t receive a response immediately, wait for a while and retry. Sometimes, delays occur due to network issues.
4. Blocked Account
If your account is inactive or blocked, the SMS service might not work. Contact HDFC customer care for further assistance.
Tips to Remember Your HDFC Customer ID
- Save it securely: Store your Customer ID in a secure place, such as a password manager or a notes app.
- Memorize it: Make an effort to memorize your Customer ID to avoid the hassle of retrieving it frequently.
- Avoid sharing: Never share your Customer ID with anyone to prevent unauthorized access.
Frequently Asked Questions (FAQs)
Q1: What is the cost of retrieving the Customer ID via SMS?
A1: Standard SMS charges may apply as per your mobile operator’s tariff plan.
Q2: Can I retrieve my Customer ID if my mobile number is not registered?
A2: No, the SMS method requires a registered mobile number. You can update your number at your nearest HDFC branch.
Q3: How long does it take to receive the Customer ID via SMS?
A3: Usually, you will receive the SMS within a few seconds. However, delays may occur due to network issues.
Q4: Is there any other way to retrieve the Customer ID apart from SMS?
A4: Yes, you can use the HDFC Mobile Banking App, NetBanking, or visit an HDFC branch.
Example Wiki Table
| Method | Details | Time Taken | Requirements |
|---|---|---|---|
| SMS Method | Send an SMS with the required format to 5676712. | Instant to 5 minutes | Registered mobile number |
| Mobile Banking App | Log in and check the “Profile” section. | Instant | Mobile app and credentials |
| NetBanking | Use the “Forgot Customer ID” option on the NetBanking portal. | 5-10 minutes | Internet access and registered email/phone |
| Visit Branch | Visit your nearest branch with valid ID proof. | 15-30 minutes | ID proof and account details |
Disclaimer: This article is for informational purposes only and does not guarantee the availability or functionality of the SMS service provided by HDFC Bank. For official guidelines and updates, please visit the HDFC Bank website or contact customer service directly. Ensure you do not share sensitive information over SMS or phone calls unless verified.
